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eTEL Technologies
905-405-6216
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About Us

eTEL's reputations has been built on providing customers and partners with exceptional customer service in the areas of installations, support and training on Call Expense and Reporting applications and SME Telephone systems.  This is why we have been chosen by many Fortune 100 companies and top level government agencies throughout North America.”

We are committed in providing the best in class solutions in these areas by providing the following:
  • InCharge CDR/Wireless Reporting and Analytics
  • Avaya IPO SME telephone systems
  • System management and Reporting applications for Avaya CS-1000 and  Avaya Aura
Our leadership team has a wealth of industry experience and knowledge with more than seventy-five years of collective expertise in numerous areas of software development, integration, training and support.


Our History

Founded in 2001, eTEL Technologies, Inc. became recognized throughout North America as leaders in System Management applications from Nortel Networks, and  CDR reporting applications from various best in class manufacturers. Our strengths lie in the ability to implement and support SME telephone systems like Avaya IP Office and to streamline multiple databases in order to provide customers with accurate and timely information related to performance and spend management.  We partner with key industry leaders to deliver premier solutions that can’t normally be found from just one supplier

Our Customers

eTEL has touched thousands of companies throughout its years of operation.  Satisfied partners include manufacturers, dealers and distributors, re-sellers, and consultants many of whom are household names.
Whether directly or on behalf of our partners we have provided service and value to Fortune 500, as well as a long list of companies of varying sizes, across most industries.  Theses industries include government, national defense, social services, and sectors like finance, healthcare, hospitality, sports and entertainment,energy, along with general business, legal, intelligence, education, retail, and more.


eTEL Technologies Inc.